Cancellation Policy

Last updated: August 2026

We understand that plans can change. Please review our cancellation policy below to understand your options after placing an order.

1. Cancellation Window

Orders can be cancelled within 24 hours of placement, provided the order has not yet been processed or shipped. Once an order has been dispatched, it cannot be cancelled.

2. How to Cancel an Order

To request a cancellation, please contact our support team through the website as soon as possible with your order number. We will confirm whether your order is eligible for cancellation.

3. Cancellation After Shipment

If your order has already been shipped, we are unable to cancel it. In this case, you may initiate a return once the item is delivered, in accordance with our Return & Exchange Policy.

4. Refunds for Cancelled Orders

If your cancellation request is approved, a full refund will be issued to your original payment method within 5–7 business days.

5. Pre-Order Cancellations

Pre-orders may be cancelled at any time before the item ships. Please contact us to cancel a pre-order and receive a full refund.

6. Modifications to Orders

If you need to modify your order (e.g., change size, color, or address), please contact us within 12 hours of placing the order. We will do our best to accommodate changes before the order is processed.

7. Contact Us

For cancellation requests or order modifications, please reach out to our support team through the website with your order details.